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Terms & Conditions

Promotion Terms

Bonus Policy and Terms of Service apply.
when you open new account, you have the option of not receiving the Greenplay.com welcome bonus, by clicking ‘later’ at the end of registration process. When you choose the option of receiving the Greenplay welcome bonus, you are subject to the bonus policy.
New depositing players only.
Min. deposit: £20.
Max. bonus: £25.
Offer valid on first deposit.
Offer only applies to new players.
In addition to deposit bonus, you are also eligible for 25 spins that will be issued upon your first deposit.
Winnings won with games that require deposit, have to be wagered 35x.
Bonuses that require deposit, have to be wagered 35x.

Greenplay Welcome Bonus – 100% bonus on your first deposit up to 25£ Unless otherwise stated. This bonus only applies for deposits of £20 or higher! All you need to do is just deposit the money in your Greenplay account and you will receive this bonus instantly!
For example:
Deposit 20£/€/$ get 20£/€/$ free, play with 40£/€/$.
Deposit 25£/€/$ get 25£/€/$ free, play with 50£/€/$.

The “Welcome bonus” terms & conditions:
o Bonus Policy and Terms of Service apply.
o The “Welcome bonus” is limited to one bonus per household.
o The “Welcome bonus” may not be used in conjunction with any other bonus, promotion or offer.
o The “Welcome bonus” must be wagered at Greenplay.com within 21 days of being credited to your account. Greenplay.com reserves the right, at any time, to revoke any welcome bonus not used within the allotted time period.
o Please note that in the interests of fair gaming, we require you to have wagered a minimum of 35 times the sum of your welcome bonus before cashing out any winnings. Wagering requirements T&Cs apply.(see here)
For example:

Deposit 20£/€/$ get 20£/€/$ free, wager is 700£/€/$ to cash out.
Deposit 25£/€/$ get 25£/€/$ free, wager is 875£/€/$ to cash out.

o Unless stated otherwise by Greenplay.com, the non-deposit bonus is available to new players only (players who have not received this bonus before).
Our welcome bonus is automatic. However, there are various reasons for not receiving it and you may need to personally request it. If you have not received your automatic welcome bonus after making an approved deposit, please contact our support team. This can be done online while you are playing (click the “online support” button), or by emailing support@Greenplay.com. Just remember to state your username.

Free Games bonus:
o Bonus Policy and Terms of Service apply.
o All free games credited to a player’s account must be used within 1 day from when the offer was granted. Unused free games will be removed from the account thereafter.
o Free games are considered as a bonus and must be wagered before any winnings can be cashed out. The free games bonus is calculated as the total value of the winnings received through the use of the free games. The total value of such credit shall be subject to the wagering requirements set out below.
o Any and all free games bonus(es) shall be subject to the standard bonus policy detailed hereby.
o Players, who initiate a deposit in order to receive free games as part of a deposit offer, MUST wager their deposit amount before initiating a withdrawal. Players who withdraw their deposit without wagering will lose the free games earned from the deposit or if used, any winnings earned from the free games.
o The above terms also apply to 20 FREE games ON YOUR FIRST DEPOSIT. For more details, please see our FAQ page.

Deposits may be withdrawn before a player’s wagering requirements have been fulfilled. However, if this occurs, all bonuses and winnings will be voided/removed from the player’s account. Players must contact support in order to withdraw their deposit.
Bets on different games contribute differently to the compliance of the wagering requirements: Wagering, Bonus Policy.

Winnings received through the use of the free bonus (no deposit) or free spins shall not exceed £100. Any winnings which shall be made with the free bonus or free spins which exceeds the £100 maximum, shall be considered as nil, and shall not be recorded as winnings. Only the maximum winnings of £100 can be withdrawn by the Player subject to the terms specified in the Bonus Policy.

When a bet abuses the betting system – regardless of which game it was placed on – it will not count towards a player’s wagering requirements. If the player placed single bets equal to or greater than £4 or £0.50 per line, or 15 percent of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal. In addition, if a player deposited with Skrill or Neteller and placed single bets equal to or greater than £2.50 of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal. If the player placed bets on any of the games which contribute 0% to the wagering requirement before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of a player’s original deposit from a player’s withdrawal.

Greenplay may cancel, amend or modify any promotion, competition, bonus or special offer by publishing the amended or modified terms or notice of cancellation on the relevant internet page of the promotion, competition or special offer. Such amendment, modification or cancellation shall take effect following the expiry of a period of 14 days of such publication, or with immediate effect, where required for security reasons, to comply with applicable law or regulation, due to abuse or otherwise where the promotion, competition or special offer is not capable of being conducted as specified as a result of exceptional circumstances.

Please note that Greenplay will not exercise this right to amend, modify or cancel any promotion, competition of special offer under this term for players who have already opted into the relevant promotion, competition or special offer, made a deposit in expectation of receipt of a bonus or otherwise commenced play in relation to the relevant promotion, competition or special offer where to do so would affect the ability of these players to:
• receive or accrue the relevant bonus;
• fulfill the remaining qualifying criteria for the relevant promotion, competition or special offer;
• use, access or retain any bonuses already received or accrued,

except where the relevant Customer(s) has engaged in fraudulent or unlawful behaviour or where the amendment, modification or cancellation of the promotion is required to enable Us to comply with our legal and/or regulatory obligations. Notwithstanding anything else in this Bonus Policy or any additional terms or rules which govern the provision of any gambling promotion to players, players shall not be prevented from withdrawing:
• their deposit balance,
• winnings from wagers made with funds in that deposit balance; and
• winnings from any bonus which are not subject to wagering requirements or restrictions (or for which wagering requirements or restrictions have been satisfied),

except where Greenplay is required to prevent such withdrawal of funds in order to comply with legal and regulatory obligations (including anti-money laundering requirements).

Copyright 2019- All Rights Reserved. The games on this website are powered and operated by Aspire Global International LTD., a Malta based company with registration number C42296 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is a fully licensed operator under the Remote Gaming Regulations of Malta MGA/CRP/148/2007 issued on the 17 August 2009 (this license incorporates the previous licenses held by the Company and list the old license numbers with their license dates) and regulated by the Malta Gaming Authority. In Great Britain only, the games on this website are operated by AG Communications Limited, a Malta based company with registration number C48328 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is licensed and regulated by the United Kingdom Gambling Commission (Remote Gaming License Number 000-039483-R-319409-001). The games offered by isoftbet are approved and licensed by Alderney Gambling Control Commission, license number: 117C2. The current status of operators license can be found at: Gambling Commission.

Gambling can be addictive, please play responsibly
Please contact:
https://www.begambleaware.org/ and  0808 8020 133 (UK)
https://www.problemgambling.ie/ and 089 241 5401 (Ireland)
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